Mente Flow / automation
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Mente Flow / Company / Case studies

Selected work, last 12 months.

Eight clients shipped to production this year. Anonymised by request — sample reports available under MNDA.

FT
Series B fintech · €40M ARR
9‑person ops team → 3‑person ops team, 4× the throughput. 11 weeks to payback.
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D2
D2C consumer brand · 200k MAUs
Refund automation cut CX cost by 54%. CSAT held at 4.8.
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SA
B2B SaaS · mid‑market
Inbound to SQL in 71 seconds, every time. +38% SQL conversion.
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HE
Digital health provider · HIPAA
Patient intake summaries, clinician‑reviewed in 90 seconds. −82% admin time.
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CO
Construction & field ops · 5 sites
Daily site reports authored by 4 agents at 6pm sharp. 0 missed reports.
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LG
3PL logistics · 40 warehouses
EDI parsing & exception routing. Errors caught 6h earlier on average.
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PS
Professional services firm · 80 partners
Engagement letter drafting + conflict checks. Time‑to‑signed dropped 71%.
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ED
Education marketplace · 12k educators
Marketplace fraud triage. Reviewer queue cut from 4 days to 4 hours.
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Detailed write‑ups for each are available on request under MNDA — including the eval set, the agent prompts, and the cost‑per‑run breakdown. Get in touch.

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